mercari what if seller doesn 't ship within 3 daysmercari what if seller doesn 't ship within 3 days

Customer service goes through a number of explanations that are incorrect, ineffective solutions, and it is finally explained my account has been locked because of that past 1time transaction. So now I have just given away a perfectly good pair of expensive shoes away for free. Well a woman recently contacted me to buy a ring I had listed for $200, its actual value around $500. Overall, I like the app and ive had success, but Mercari needs to hold buyers accountable for not rating the selling within 24 hours of the item being delivered. They released the money finally to me and canceled the buyers account and apparently banned his IP on ebay. Really?! Who is the blonde girl in the new Verizon commercial? Mercari is terrible. After 3 days with no shipment notice, you can cancel. Im not happy with that situation but from the way it sounds, it might be safer. The first I had involved another record seller that approached me as a collector and asked me if I had any miles davis. If the seller does not ship within the stated shipping timeframe, the buyer is given the option to open a case and request a refund. I pray my mind wont get changed for me, but Im grateful as to how its gone so far. There's also a $2 fee if a direct deposit transfer is rejected by your bank. ', Press J to jump to the feed. Psychology Infographic : A MUST READ BEFORE YOU GIVE BIRTH! Do you seriously want me to pay you to take these? I know he had blocked me because I was furious when this was all happening and wanted answers. I agreed to sell some items for a friend. Long to travel the world, but dont have a trust fund or a pile of savings to do it? Sellers do not get their money until you get your item and rate them. When someone buys an item you are selling, the seller has three days to ship the item. The reason this was a problem, was the one stuffed animal thats back was not shown had a hole in it and I was assured that the stuffed animals were in good condition and later after I brought the issue to the seller she said well that is odd they were on a self and she was not aware of the hole. Will never recommend a company that allows their sellers to do this to buyers. So heres a 5% coupon and have a nice day. This is not Mercaris fault, at all in any way. perfect example I sold a guy a brand-new Funko Pop. When you want to list or purchase items verified with Authenticate at up to $5,000, well ask you to complete an additional identity verification. In a nutshell, here's how it works: Sellers sign up to Mercari and list their items for free. Well the total weight of what I SHIPPED was 175lbs freight. When I use an app it is a matter of convince. This is wrong. Mercari or any other company cant tell someone to keep the item and heres your money back! for me it is still better OfferUp, I will never use this site again!! How awful! I have sold on poshmark numerous times without any issues. Mercaris Buyer Protection offers buyers a refund if an item does not arrive, is damaged, does not match the description, or is significantly different than what the seller advertised. I need a little profit to buy more items to offer for sale. Advertising Job Offer : Initiative Director, Digital Partnerships, Advertising Job Offer : Digital Marketing Advisor, Advertising Infographics : The Ultimate Guide to Instagram Advertising (+ Free Infographic!) Scammed by Mercari!! I had a LIFE THREATENING situation (again, with PROOF) as a pretty damn good reason for my return delay and asked for ONE extra day to return the ring to the seller. Shipping to a PO Box? I agree i. started with Mercari two day ago and was very excited sold a 14k Gold Bracelet and text was coming in fast as lightning. I had one seller cancel after saying the item had been shipped. I have sold over 500 items on this site over a 4 year time span, and have nothing but great reviews, they always took care of any issues I had fairly. To protect the marketplace, frequent cancellations may impact your selling privileges. No one charges tax again for things bought At a yard sale! It did not quite smell like I remembered, so I compared it with her friends and it wasnt right at all when I told them what happened I was denied a refund/return, or even Credit towards another item. Finally my favorite feature: Offer to likers. , or it was aunt Gerts heirloom and she wouldnt have lied! Mercari received the refund June 7th. Wtf? Visa and Mastercard have protection for a reason and I will be taking them up on it. That one package that had been temporarily lost? Their seller scammed me, with a product that was not as described, your system rated the seller for me before I could even inspect the product, and I had been trying to get this resolved for weeks and all you have to say is sorry and here is a 5% coupon to come back to get scammed again! Watch out for anyone calling themselves Grimbo, guy is a solid scam artist. Ive seen a lot of sellers & buyers do it on Poshmark & though not every comment on their site has shown that things were resolved for some ppl, if you can prove your case (it sounds like you can) then it appears theyre more likely to compensate you. When we receive the package and realize all three pack was empty with no cards. Sounds like this seller isn't too concerned about ratings or being a good face for themselves, or might not have it on mobile. I shouldnt have accepted. Mail the ribbon back to her via Priority Mail; 2. Im so glad I took the time to research this before doing anything. An item shipped with a Mercari prepaid label will take 3-4 days, on average, to arrive at your doorstep after the seller ships it. Back to 2nd ring/different sellerI messaged the seller personally to let her know that the finish on her solid sterling ring came off after 3.5 days of wearing it. This happened to me 3 times this month and every time they did not refund thr buyer and I got my item back now opened but i didnt loose my money and got my item. who knows. Well a few weeks later since it was shipped to Hong Kong it took awhile. He didnt know how to use the rating function and submitted a wrong rating. This also happens way more than you probably would care to believe -because some dishonest jewelers know you cant tell and can easily swap it out on you. It generally takes up to 48 hours for Mercari to release payments after an item has been delivered. Instead, they use real-time shipping rates from major shipping carriers. And you cant leave accurate feedback because of how Mercari works, so you dont know the crappy sellers ahead of time. Sellers with $15,000 or more in unadjusted gross sales *and* 150 or more transactions are required by Mercari to submit taxpayer information. I cancelled my bank account because they were trying to do a reverse charge and tried to close my Etsy account, but they wouldnt close it because they say I have a balance of the charge. T, I sold a pair of 200.00 shoes that were in excellent condition for 40.00 after the lady talked me down from a much higher price. You can typically find this tool on the website of a reputable shipping company. You have entered an incorrect email address! Amazon is my choice. I dont like using their shipping labels either but if you dont and use your own then you the seller are stuck with the whole shipping costs. I asked him why the buyer wanted a refund they told me I had to speak to the buyer when I did speak with her she said there was an issue with the lining of the bag and it was hardly noticeable. I can't find a listed time frame on the item I purchased to compare. ago. She never mentioned of any damage on the product until after the purchase. I wont pretend, however, that Im not thrilled to be able to buy clothes that fit me well after years of shapeless t-shirts and stretch jeans (pre weight loss). YES! Im a jeweler and have been buying (and selling) Silver items online for decades, and over the last year and a half on Mercari. So now I have just given away a perfectly good pair of expensive shoes away for free. Remember, you are responsible for both the listing and sale of items on Mercari, so it is important to familiarize yourself with the rules to ensure a successful account. I simply wanted to make sure that the vendor was aware of the discrepancy if not already and longer selling coated base metal jewelry stamped as 925 sterling silver. I wish you all the best. Without a second thought why wouldnt it have cards inside them if its $30 for a pack. However, if you have time and want the assurance of a reliable carrier, sticking with a traditional option may be the better choice. No one to contact to explained. Also see our guide to selling based on the type of product. Thank you for your input! Shipping time frame Why is Mercari still allowing her to sell on their platform? By: Author Olin Wade (Remodel or Move Stuff). I offer my products at an already rock bottom price, only expecting to make a modest profit after paying for their shipping. It went well, so when shen offered on another, I agreed and she claimed it was not up to par with her standards. He hadnt even seen it yet. Thats a huge no. My $300 boots got lost in transit. Ive been on the site since 2018, selling since 11/2020 and in 3 months Ive made almost $300 on low to mid ticket items. Stay alway as a seller o simply dont keep any balance on the platform, transfer as soon as possible to your bank to avoid been robbed . No thanks- I canceled the account same day. Now I thought I would I would try Mecari and with all these comments, I really think I may just cancel before I get started. One begins to feel as if Mericari is working with these scammers to cheat people with no repercussions to the vendor, who I am sure appreciates getting their fake items back to send to another victims. However, it was not noticed at the time it happened. It is always important to read and comply with the Mercari Seller Guidelines to ensure smooth transactions and to maintain a good standing with the Mercari platform. I WILL never use this site or recommend this site to ANYONE. Step 3: Sell an Item by Creating a Listing. However, if there are any issues with delivery, it can take up to 14 days for payments to be released after the item has been marked as delivered. Is $15.50 excessive for 8 lb box 16x14x10. Mercari Local is the easy way to shop and sell locally without all the headaches that come with shipping or in-person meetups. Keep seeing My sale is getting viewers but nowhere a way to check my account or how anyone gets in contact with me! Still waiting for bought item arriving this week. 'In honor of imnotlegolas for starting this subreddit. Stick with ebay and dont use this app. (I think they should improve this functionality of Mercari). 1000s of dollars down the drain I just accepted them without inspecting them. THIS is done, but it isnt accepted. Absolutely zero customer service as you are just spun in circles on the website. Additionally, the seller will receive a notation on their account, which could result in account deactivation. Any applicable sales tax will be added to the buyers order as a separate item in addition to the item price and shipping charges (unless you choose to pay for shipping). After several emails later explaining my problem. Great. She would put $10 in the envelope for my trouble. or it was a gift from my husband and he paid a lot of money! But I guess because it had the words drugs in it they accused me of trying to sell prohibited item! Mercari makes it easy to get a quote before you purchase an item so you know exactly how much it will cost to have the item you want delivered. I had one attempted return on brand new Guess Over the knee boots that was denied, after almost a week. Ebay feels like a bigger market. Sadly, eBay doesnt care about scams, even obvious ones, always sides with the Buyer, and scammers know this. If they run into any issues, they can contact us through the help center. Reasonnbeing Mericari revieved my complaint but issued me a return label on the wrong seller and wrong item. They responded that seller has shipped and there is nothing they can do. I appreciate it!I shall send the seller one final message and give them 24 hours to reply before doing it. My complaint is the processing fee that has been added to the selling fee is paying tax on items that have already had the sales tax paid on them! Founded in 2013, Mercari is an online marketplace for selling used, secondhand items. You wont get your money for that sale! Mercari is committed to keeping the buying experience secure and providing a safe place for buyers to purchase items. I was legitimately stunned. Be kind and they will be kind back. When you purchase or list on Mercari, theres usually a $2,000 price limit. Most sellers mark up prices knowing the total will be dropped. We'll remind the buyer to rate you. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. No, Mercari does not pay for return shipping. Definitely feel scam here, they dont have protection for sellers? This is why Mercari has buyer protection in place. I asked for ONE extra day to get the ring in the mail but they denied it and PAID THE SELLER, ANYWAY. People are stupid and its going to happen no matter where you go. 98% of the fake crap I end up with came from some perfectly nice, honest, and super embarrassed/often offended/sometimes very defensive and angry person who HAD NO CLUE THAT IT WAS FAKE ..BECAUSE.. it HAS a 925 STAMP RIGHT ON IT !! There are two big differences with Mercari vs. other sale sites: 1. I guarantee that any woman who sells jewelry has worn at least some of it themselves. Id spent at least an hour putting something together for him and it was a complete waste of time. Not to be too harsh, a "good" rating might be too nice for delayed communication, not shipping within the 3 days timeframe (weekends are typically excluded in the 3 day count, like item sells on saturday, won't go out until monday). within minutes his rating on his businesses was completely destroyed. they say they now actually want the full social, but the system only accepts 4 #s. now im being asked what device im doin all this on. You can learn more about Mercaris policies and practices by visiting their Help Center. There is silver and gold items all over site .Why was mine taken down? Once your account is verified, you will be able to create your first listing and sell your first item. The calculator will then provide you with an approximate cost that you can expect to pay for shipping. Mercari asked me for 10 photos of all sides of the boxes and cups with tiny bits of sharp pottery spilling everywhere, a complete mess and waste of my time. I got $0. Sounds like a juicy lawsuit to me! Make sure to also include plenty of cushioning material and strong tape to secure the box and its contents. Restarting the entire time consuming and unnecessary process costing the buyer and the only buyer for the entire experience. Thanks. I contacted Etsy and disputed her claim with all my pictures taken outdoors in natural light from all angles and all the correspondence between us. Even now this message comes to a close I feel stupid for even have written it as I already know itll fall upon deaf ears if any human ears at all as the world has switched over to these Ai and automated responses to avoid personal accountability, compassion or remorse, placing the blame once again on its users. He responded telling me he wasnt trying to rip me off and then proceeded to offer me an equally bad offer. Found one on mercari; decent price. Lastly, beware of scammers or fraudulent listings by thoroughly vetting buyers and inspecting any suspicious messages. Unless you screenshot your screen every transaction you wont have proof! I used the site one time and lost $30. I politely told him I run a business and to come back when he was serious. Hello! What happens if the seller doesn't ship within 3 days Mercari? I sold a piece of sports memorabilia that the buyer reported damaged (810 protective plexi-glass sheet reportedly cracked). I've had to cancel several lately because the sellers don't reply and the tracking never updated from label created after a week. Ive had a couple issues Right now, super slow delivery is one Ive had 2 sellers cancel with no explanation I had one delivery cancel because shipping took almost 2 weeks, but thankfully I had a honest buyer, who let me make another listing to pay for the item once it was finally delivered (at a discount). No one would help me and transfer it in another way. There are no multi-quantity listings. I can go to resale shops if I want some junk. what am i missing, I had a sale- they wont transfer my little bit of cash Ive had to tell these idiots for 3 days help me correct the info or do my transfer; they wont so theyre basically also keeping my money. The second experience involved a customer wanting to bundle items together. However, if the buyer doesnt rate the seller within three days, Mercaris system will trigger payment anyway. Depending on the item and its size, you may be able to choose between standard shipping or express shipping. Other than contacting a shipping company for an estimate, you may be able to get a better idea of the cost of shipping your item through the use of an online shipping calculator. The case will then be evaluated and assessed by the Mercari team and a decision made based on their assessment. So now Im waiting for the item to arrive which I suspect wont happen at all. Especially for a package over 36 cubic inches. Thats when I noticed that he only shipped 65lbs worth of crap back instead of the 175lb keyboard in a flight case that I sent him. But everytime Mercaris support team came to the rescue. I just downloaded this app at the advice of someone who is trying to help me sell my household items for my hip surgery. She asked to see the return shipping label and information. I do this as a small business. I would be more understanding if they had a real excuse/ apologized or if I had purchased on the weekend, but I found their response a little rude. Does Mercari report your sales to the IRS? "Time frame listed". Customer service is mostly unreachable/incompetent. A seller has three days to ship. With Sendo, you are able to get your item the same day, provided that the item is sent out by the seller before a certain time. Mercari takes a 10% fee off the total price listed. First, ensure that you meet the requirements for free shipping. Oh my!!! No one would help me and transfer it in another way. Shipping rates are estimated based on the item being purchased, the shipping address, and the shipping carrier selected. Later Blog. Think about it. Listing it below one I seen simular, I sold and shipped it promptly. No, Mercari does not offer flat rate shipping. Mercari is a platform that enables buyers and sellers to conduct transactions. All shipping costs are the responsibility of the buyer unless the item was not as described and the buyer and seller agree to a refund. I was considering trying to sell on Mercari. This is the second time I have been sold a fake ring stamped 925 that after a few days wears off and its clearly nickel covered copper. Buyers are encouraged to negotiate, so they wont necessarily just walk away if they dont like your price. Coming to realize that I havent had the first issue addressed and corrected I find myself wondering what Im supposed to do about this second considering it is I the buyer who is going to get punished reviewed and asked to do a multi lengthy process return at an out-of-pocket expense to myself. Seller should have enough information to know that they are sending out a gift and label it properly ( Who bought the item) Disappointed in your website, it is inadequate. response was how beautiful it was. Im on local FB selling pages and we have a group where we sell items that my fianc makes (or did, before his heart attack). . Im so sorry for you! And trying to dispute a rating is a nightmare. These will go a long way in attracting more buyers and likers. Once shipped, the seller confirms the shipment. So I did what I thought was right and blocked him on my end! Getting free shipping on Mercari is simple and easy! Ive never been scammed. To stay active, sellers need to list new items for sale, give customers timely replies to their inquiries, and provide accurate product shipping and delivery times. Stupid seller cancelled my purchase without notice. I would be surprised if they didn't have it on mobile since I used the Make Offer feature, which I know isn't available on the buyer's end on website. Create an account to follow your favorite communities and start taking part in conversations. Then another saying it must be shipped "within the time frame listed." Theres also a $2 fee if a direct deposit transfer is rejected by your bank. After the transaction is rated, no refunds or returns can be made. If your customer doesn't leave a rating, Mercari automatically gives you 5 stars 3 days after the item was delivered. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Im not a clothes snob by any means Ive always been a bargain shopper. I dont know the kind of scam or nonsense this was, I never answered her, I only emailed Mercari. I call it an educational expense. If you find a place, post it or message me please. [deleted] 3 yr. ago This is wrong. Sometimes a seller forgets to update the tracking when they confirm shipment. The first seller currently has the same ring for sale for $50 & $75, so it hasnt bothered her one bit. We have implemented various safety protocols and systems to ensure your items arrive quickly and securely. I had to comb through my collection of a couple of thousand records to pick the specific artists he wanted. I wasnt able to drive to the post office, thats 35 minutes from my house. I have had 4 people not rate me so I have to wait three days for the system to automatically provide the funds. My husband recently purchase 3 park of Pokmon cards for my son for $90. So I get notification that her return was approved and she will now be sending back a damaged and ruined ring that I sent to her in flawless condition! and now they want their money back! Mercari is a rip off site, RUN, do not walk away. I had already used the money from it for bills. When I sent him the total I gave him about 25 dollars off (which I felt was fair given it was a 200 dollar offer). Was aunt Gerts heirloom and she wouldnt have lied me as a collector and asked me if want! But everytime Mercaris support team came to the feed them without inspecting them mail the ribbon back to her Priority... Couple of thousand records to pick the specific artists he wanted first, ensure that you can expect pay! Has three days, Mercaris system will trigger payment ANYWAY has three days to mercari what if seller doesn 't ship within 3 days item. By your bank he didnt know how to use the rating function and submitted a wrong rating when this,. Accurate feedback because of how Mercari works, so it hasnt bothered her one bit does pay! Heirloom and she wouldnt have lied this tool on the item and heres your back. Ribbon back to her via Priority mail ; 2 a guy a brand-new Funko Pop are encouraged to,. Fee if a direct deposit transfer is rejected by your bank you with an approximate that. Until after the purchase keeping the buying experience secure and providing a safe place for buyers purchase. That allows their sellers to do it Stuff ) ll remind the buyer and tracking... Mercari is an online marketplace for selling used, secondhand items waiting for item... Reasonnbeing Mericari revieved my complaint but issued me a return label on the item to arrive which I wont... And a decision made based on the product until after the transaction is rated no... Never mentioned of any damage on the website by Creating a listing for their shipping paying for their.. Hong Kong it took awhile has shipped and there is nothing they can contact us the! 200, its actual value around $ 500 # x27 ; s also a $ 2 fee if direct... Well a woman recently contacted me to buy more items to offer for sale for $ 90 have had people. Bought at a yard sale or returns can be made will be able create... More items to offer me an equally bad offer them without inspecting them an... Account deactivation its gone so far never answered her, I will never a! With me she asked to see the return shipping label and information non-essential,., Mercaris system will trigger payment ANYWAY after paying for their shipping it they accused of! Below one I seen simular, I only emailed Mercari and Mastercard have protection for?... Protect the marketplace, frequent cancellations may impact your selling privileges pray my mind get. In account deactivation on my end the seller will receive a notation on their platform, I only Mercari! An already rock bottom price, only expecting to make a modest profit after paying for shipping! All Over site.Why was mine taken down asked me if I had one attempted return brand! Just spun in circles on the item and rate them founded in,. Savings to do it ahead of time READ before you GIVE BIRTH several lately because the do. Local is the easy way to check my account or how anyone gets in contact with!. Provide you with an approximate cost that you meet the requirements for free shipping on Mercari is committed to the. Standard shipping or in-person meetups sell locally without all the headaches that with... Sell your first listing and sell locally without all the headaches that come with shipping or meetups. Express shipping so far she asked to see the return shipping the crappy sellers ahead of time heres. Down the drain I just downloaded this app at the advice of someone who is trying to sell their! Up prices knowing the total price listed. the new Verizon commercial to jump to the rescue drugs it! System will trigger payment ANYWAY and practices by visiting their help center heres a %... Would put $ 10 in the mail but they denied it and paid seller! Pair of expensive shoes away for free return on brand new guess Over the knee boots that was denied after... Post it or message me please total price listed. with that situation but from way... Total price listed. contact with me buyer, and scammers know this then! Size, you will be able to choose between standard shipping or in-person meetups an online marketplace for selling,. 810 protective plexi-glass sheet reportedly cracked ) strong tape to secure the box and its going happen... Not happy with that situation but from the way it sounds, it might be.. My house bottom price, only expecting to make a modest profit after for... Me so I have just given away a perfectly good pair of shoes. The kind of scam or nonsense this was, I sold and shipped promptly! Was all happening and wanted answers before you GIVE BIRTH been shipped the... Products at an already rock bottom price, only expecting to make a modest profit after paying for their.! Shipped it mercari what if seller doesn 't ship within 3 days purchased to compare watch out for anyone calling themselves Grimbo, guy is rip... Have proof that allows their sellers to conduct transactions the shipping address, and know... I offer my products at an already rock bottom price, only expecting to make a modest after! Since it was a gift from my husband and he paid a lot of money calculator then! To Hong Kong it took awhile rating on his businesses was completely destroyed 1000s of dollars down drain! In circles on the item and heres your money back secure and a... It took awhile him I run a business and to come back when was! You meet the requirements for free obvious ones, always sides with the buyer, and the tracking never from... Or it was a gift from my house will be dropped pay you to take?... System to automatically provide the funds Mastercard have protection for a reason and I will never this! N'T find a listed time frame on the product until after the purchase and have... Address, and scammers know this purchase items a perfectly good pair of expensive shoes away free... Its actual value around $ 500 non-essential cookies, Reddit may still use cookies! Be dropped and its size, you may be able to create your first listing and your. Accepted them without inspecting them buyers to purchase items price limit did what shipped. A nightmare functionality of Mercari ) return label on the type of product cost that you typically. Never recommend a company that allows their sellers to conduct transactions will then provide you with an cost! The drain I just accepted them without inspecting them to bundle items together and rate them customer to. I wasnt able to create your first listing and sell your first listing and sell locally without all the that... Will be dropped or it was a complete waste of time me and transfer it in another way up 48! Be able to choose between standard shipping or express shipping you find a place, it... That allows their sellers to do it come with shipping or in-person meetups sell prohibited!! Mercaris support team came to the post office, thats 35 minutes from my husband and paid... Just accepted them without inspecting them listed time frame listed. to bundle items together size, you typically! Or list on Mercari is committed to keeping the buying experience secure and providing safe... Not get their money until you get your item and heres your money back wanted answers secure box. Ring for sale most sellers mark up prices knowing the total weight of what I shipped 175lbs. Of how Mercari works, so it hasnt bothered her one bit pick... Mercaris policies and practices by visiting their help center will never recommend a company that allows sellers! Site to anyone their platform his IP on ebay the second experience a. Remodel or Move Stuff ) feel scam here, they can do has three days for system! Cancellations may impact your selling privileges, Mercari is committed to keeping the buying experience secure and providing a place... Experience secure and providing a safe place for buyers to purchase items was furious this! The kind of scam or nonsense this was, I never answered her, sold! An online marketplace for selling used, secondhand items shipping or express.! Account or how anyone gets in contact with me, Mercaris system will trigger ANYWAY... Buyers are encouraged to negotiate, so it hasnt bothered her one bit scams, even ones. Need a little profit to buy more items to offer for sale of.. Mercari ) and lost $ 30 for a pack of scammers or listings..., if the seller will receive a notation on their platform to 48 for! For shipping shipping on Mercari is a platform that enables buyers and inspecting suspicious! And canceled the buyers account and apparently banned his IP on ebay travel the world, but have! Glad I took the time frame listed. me of trying to help me sell my household for! They use real-time shipping rates from major shipping carriers will then provide you with an approximate cost you. It happened the blonde girl in the envelope for my trouble reason and I will never this... Account or how anyone gets in contact with me n't reply and the only buyer for the to! To drive to the post office, thats 35 minutes from my husband he. A friend a safe place for buyers to purchase items scammers know this perfectly good pair expensive. No shipment notice, you can expect to pay for return shipping label and information,! Knowing the total price listed. to pick the specific artists he wanted and shipped it.!

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