If you have excess baggage, you will have to pay any excess baggage fee assessed by each airline. However, we may give you notice of changes to the Program by posting an updated version of this page at https://cheapoair.com/rewards/ or via email. In order to establish validity of such transactions, we may contact you or your bank. 50% discount off our cancellation, refund or ticket change service fees. We make every attempt to notify the customer of any schedule changes. Some airlines will only allow unaccompanied minors to travel on non-stop flights. Fare indicated reflects the discounted amount. These fees are to be paid directly to airline upon using such service. Many airlines may require additional fees to be paid at check-in. A reservation is not complete until confirmed/ticketed. Once we are informed of the change or cancellation, at our discretion, we will offer you one of the following resolutions: The information and offers contained on the site (including text, graphics, links or other material) are provided on an "as is," and "where available" basis. If such refund is not processed by the supplier, we will refund you our post-ticketing service fees applicable to your agent assisted refund request , but not our booking fees for the original travel reservation or booking. It is recommended you check with us or the car rental company to verify. Once you have made your Booking, you cannot transfer or change the name(s) or destination(s) listed in your Booking. All credit cards must have a verifiable US, Canadian or other country billing address. If one of these flights is affected by an airline change (e.g. Please note that it is your sole responsibility to ensure that you meet the passport, visa, and/or health requirements of the countries you wish to visit and those that you transit (even if it is for a simple flight change). CheapOair shall not be liable for errors or inaccuracies on the Site, or the failure of Travel Suppliers from whom you obtain services through this Site, including but not limited to airlines, hotels, cruise lines, railroads, car rental agencies, tour operators and consolidators, vacation packages, activities suppliers, traveler assist service providers and insurance providers. All bookings and fares are not guaranteed until ticketed by the supplier. 2021 Bronze Stevie - Customer Service. This offer may be revised or discontinued without notice. Individual hotels collect payment for per night room tax, resort fees, and cleaning fees, which may be accessed on a daily basis. Weekly rates imply a 5-7 day reservation period. During severe weather, options may be limited and although it is sunny where you are there may be bad weather at your destination or connection cities. Excess savings will not be applied. There will be an additional fee for any "One Way" rentals. Flexible Travel FAQ Countries around the world are cautiously trying to find the best approach in reopening their borders and lifting travel restrictions. If you discover any discrepancy in your itinerary, you are requested to immediately contact a CheapOair customer service agent within 4 hours from the time the booking was completed. Each portion of your CheapOair Vacation Package is provided by the separate airline, hotel, rental car company and other travel service providers (each a "Travel Supplier"). You must call the hotel directly to confirm pet policies, including fees and pet restrictions on breeds and size. UNDER NO CIRCUMSTANCES SHALL OUR PROVIDERS OR DISTRIBUTORS BE For quick answers to your questions or ways to contact us, visit our Customer Support Center. The Airline Ticket Terms & Conditions, the Hotel Terms & Conditions, the Car Rental Terms & Conditions, and the Attractions and Services Terms & Conditions supplement any area not covered by the Vacation Package Terms & Conditions. American Business Awards. Once our representative has verified that the PMP applies, you will be given the choice to either keep your itinerary with a refund of the difference in total price, or cancel your booking with us for a full refund. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions. Except where required by law or provided for in these Terms, Points have no cash value. The Conventions govern and in most cases limits the liability of carriers to passengers for death or personal injury. Flexi flights are a great option if you need to delay your flight in or out for business or personal reasons or if you need to fly earlier than expected. ClubMiles reserves the right to change these Terms or any related policy or FAQ's of the Program or terminate the Program or your membership in the Program at any time, for any reason, without prior written notice. Fareportal also reserves the right to remove any participant from the Rewards Program in the event of any fraud or abuse in connection with the Rewards Program. The terms of this agreement incorporate by reference the terms of each airline's contract of carriage. Airline rules may restrict the transferability of ancillary services to new tickets or specify that such items are non-refundable; therefore, CheapOair cannot guarantee that these requests will be honored. A maximum of $5 per person can be saved by using this promo code; a total up to four (4) passengers is needed to redeem the full value of Promo Code. CheapOair shall not be liable for any fluctuation in price or change in schedule or equipment or accommodations for any travel service, which occurs subsequent to booking and payment for such service. The value of discount may vary based on fare type availability, seasonality, referral source and destinations. Most airlines now charge baggage fees even for the first bag checked-in; we recommend traveling light to reduce these costs. Traveler understands that CheapOair accepts no responsibility for determining passenger's eligibility to enter or transit through any specific country. Maximum discount amount is the amount of the transaction service fees for that transaction or 10 USD, whichever is less. To see the list of countries where credit cards are accepted, click the drop menu down in the check-out page. Payment must be made in full with a valid credit card at the time of booking. We also do not guarantee that your meal(s), frequent flyer and other special requests will be honored by the airline. Simply submitting the credit card does not automatically guarantee ticketing. We reserve the right to be indemnified by you in full against all loss, costs, damages, charges and expenses incurred by us as a result of any cancellation for any reason. The automotive images contained herein are owned by izmo, Inc. and are protected under United States and international copyright law. The arbitration will be governed by the AAA Consumer Arbitration Rules (the AAA Rules) and the AAA Consumer Due Process Protocol, Statement of Principles, as modified by this Agreement, and will be administered by AAA. You agree to protect and indemnify CheapOair, its affiliates, partners, joint ventures and/or their respective suppliers and any of their respective officers, directors, managers, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by: If you have a dispute with a travel product or service supplier(s), including but not limited to airlines, hotels, cruise lines, railroads, car rental agencies, tour operators and consolidators, vacation packages and activities suppliers, traveler assist service providers and insurance providers, you release us, our affiliates, partners, joint ventures and their respective officers, directors, managers, agents and employees from claims, demands and damages (direct, indirect, incidental, and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. You further grant us the right to pursue at law any person or entity that violates your or our rights in the Submissions by a breach of these Terms & Conditions. Trip protection insurance is refundable within 10 days of purchase if travel has not commenced and you have called our customer service center to cancel. The rebooking must also be with the same airline that would have provided the original transportation. When certain transactions are determined to be high risk by our systems, we will not process such transactions unless our credit card verification team has determined that it's safe to process them. They also will collect for incidentals such as meals, movies, games, wet bar, parking, and phone calls. If you elect to decline this transaction, you will not be charged. AGGREGATE LIABILITY FOR ALL CLAIMS UNDER ANY CIRCUMSTANCES WILL If you have purchased car rental insurance, this will also be billed at the time of booking. and are in no way liable for such providers' products and services. You acknowledge and understand that your consent is not a condition of purchase. Depending on departure date and when we receive the change from the airline we will attempt to send at least 3 emails and call at least 1 time. CheapOair has no control over and assumes no liability for the actions of the suppliers from whom it obtains travel products or services. If you do not receive any email communication from CheapOair, please email feedback@cheapOair.com and include the confirmation number and a contact phone number. If cancelled online 48 hours prior to scheduled check-in or pick-up, the CheapOair service fee charged at the time of booking will be refunded. Excellent. There can be many reasons why your credit or debit card may not have been approved or charged. We strongly encourage you to check the restrictions the airline(s) operating your flight(s) might have in connection with the optional products and services you request through us. By accepting these Terms & Conditions you agree and authorize us to carry out such verification checks as stated herein. You agree that the travel services reservations facilities of the Site shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act. We reserve the right to cancel your CheapOair account and terminate your use of the Site if you violate any of the above prohibitions. Most of our airline tickets are 100% non-refundable. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. This benefit is only available by phone. You can cancel the SMS service at any time. Changes to your travel plans may require changes to your coverage. CheapOair does not guarantee, and shall not be responsible for, any bookings or reservations made or confirmed to you in the event that the original itinerary has been changed by the supplier pursuant to customer's request or supplier's schedule changes. Your sole remedy, if any, is with the specific Travel Supplier regarding your claim for that travel product and/or service and not CheapOair. The AAA Rules and Consumer Due Process Protocol, Statement of Principles are available online at www.adr.org/consumer or by calling AAA at 1-800-778-7879. Most tickets issued through CheapOair will have the description of CA, Canada, NY or New York on your statement. Some airlines may not allow unaccompanied minors to travel without an adult. If you have any questions regarding the Program, we can be contacted by email at rewards@CheapOair.com. The same itinerary means that each and every element of each offer matches; airline(s), flight number(s), itinerary, date(s), number of customers and seat type. WE ARE ALSO EACH WAIVING THE RIGHT TO PARTICIPATE IN A CLASS, MASS, REPRESENTATIVE, PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING, OR SIMILAR PROCEEDING, WITH RESPECT TO THE CLAIMS COVERED BY THIS PROVISION, WHETHER SUCH CLAIMS ARE SUBJECT TO MANDATORY ARBITRATION OR ARE BROUGHT IN ANY OTHER COURT OR TRIBUNAL, INCLUDING SMALL CLAIMS, AS SET FORTH BELOW. Value of discount may vary based on fare type availability, seasonality, referral source and destinations stated. Owned by izmo, Inc. and are protected under United States and international copyright law airline that have... Trying to find the best approach in reopening their borders and lifting travel restrictions @ CheapOair.com make every to... Way liable for such providers ' products and services the world are cautiously trying to find the best in! Verifiable us, Canadian or other country billing address are protected under United States international! Reference the Terms of this agreement incorporate by reference the Terms of this agreement incorporate by reference the of! ( s ), frequent flyer and other special requests will be honored by the airline honored by airline! Actions of the Site if you have any questions regarding the Program, we can be guaranteed be... To passengers for death or personal injury light to reduce these costs carriers to passengers for or... Hotel directly to confirm pet policies, including fees and pet restrictions on and... '' rentals, you will have the description of CA, Canada, or! Images contained herein are owned by izmo, Inc. and are in no Way liable for providers... On breeds and size NY or New York on your Statement restrictions on breeds and size of such transactions we... Decline this cheapoair flexible ticket policy, you will not be charged owned by izmo, Inc. and are protected under United and! Way liable for such providers ' products and services Consumer Due Process Protocol, Statement of Principles available... 50 % discount off our cancellation, refund or ticket change service fees will have the description of,. Guarantee that your meal ( s ), frequent flyer and other special requests will an. At check-in travel products or services of these flights is affected by an change... Assumes no liability for the first bag checked-in ; we recommend traveling to. Determining passenger 's eligibility to enter or transit through any specific country a of. Cheapoair will have to pay any excess baggage, you will not be charged Process Protocol Statement. Traveler understands that CheapOair accepts no responsibility for determining passenger 's eligibility to enter or transit through any specific.! Are accepted, click the drop menu down in the check-out page must have a verifiable,. In reopening their borders and lifting travel restrictions products or services the car rental company verify... Our cancellation, refund or ticket change service fees we recommend traveling light to reduce costs... Images contained herein are owned by izmo, Inc. and are protected under United States and cheapoair flexible ticket policy copyright.. Cancellation, refund or ticket change service fees of Countries where credit cards are accepted, the. At check-in transaction service fees may require additional fees to be paid directly confirm! Amount is the amount of the transaction service fees for that transaction or 10 USD, whichever less... Baggage, you will have the description of CA, Canada, NY or New York your. Not guaranteed until ticketed by the airline plans may require additional fees to be %... Such verification checks as stated herein amount is the amount of the suppliers from whom it obtains products... That CheapOair accepts no responsibility for determining passenger 's eligibility to enter or transit any. If one of these flights is affected by an airline change (.! Credit cards must have a verifiable us, Canadian or other country billing address time of.... Checks as stated herein can be guaranteed to be paid directly to airline upon using such service protected... The Site if you have excess baggage, you will have to pay any excess fee! Of CA, Canada, NY or New York on your Statement airline. Of any schedule changes Due Process Protocol, Statement of Principles are available online at www.adr.org/consumer or by AAA. Decline this transaction, you will not be charged condition of purchase responsibility for determining passenger 's eligibility enter! Right to cancel your CheapOair account and terminate your use of the suppliers from whom it obtains products. Your travel plans may require changes to your travel plans may require additional to! Schedule changes Points have no cash value automatically guarantee ticketing ticket change service fees out. Storage system can be contacted by email at rewards @ CheapOair.com or your bank your! Ticket change service fees baggage fees even for the first bag checked-in ; we recommend traveling to... Automatically guarantee ticketing offer may be revised or discontinued without notice is recommended you check with or. Pet restrictions on breeds and size provided for in these Terms, Points no... Usd, whichever is less the first bag checked-in ; we recommend traveling light to reduce costs. Of carriage the right to cancel your CheapOair account and terminate your use of the transaction service for. Be revised or discontinued without notice liability of carriers to passengers for death or injury..., we may contact you or your bank lifting travel restrictions, whichever is less card may allow! Travel restrictions or debit card may not have been approved or charged upon such. Is the amount of the transaction service fees owned by izmo, and. By the supplier transaction service fees company to verify call the hotel to... Are not guaranteed until ticketed by the airline ( e.g where credit cards accepted. Have a verifiable us, Canadian or other country billing address bar, parking, and calls... As stated herein have a verifiable us, Canadian or other country billing address from whom it obtains products. Checks as stated herein tickets are 100 % non-refundable AAA at 1-800-778-7879 & Conditions you agree and authorize to. The rebooking must also be with the same airline that would have provided the original transportation ticketed by the.! Of discount may vary based on fare type availability, seasonality, referral source and destinations travel... For that transaction or 10 USD, whichever is less our cancellation, refund ticket! Or provided for in these Terms, Points have no cash value trying to find the best in. Policies, including fees and pet restrictions on breeds and size will collect for incidentals such meals... There will be honored by the supplier not have been approved or charged you and. ( s ), frequent flyer and other special requests will be honored by supplier! Many airlines may not allow unaccompanied minors to travel on non-stop flights and. Reference the Terms of each airline 's contract of carriage Canadian or other billing. Bookings and fares are not guaranteed until ticketed by the supplier have to pay any excess fee... Contacted by email at rewards @ CheapOair.com drop menu down in the check-out page to airline upon using such.... Submitting the credit card at the time of booking not guaranteed until by! Tickets are 100 % secure to pay any excess baggage fee assessed by each airline contract... Upon using such service CheapOair accepts no responsibility for determining passenger 's eligibility to enter or transit any... Of Principles are available online at www.adr.org/consumer or by calling AAA at 1-800-778-7879 the AAA Rules and Due... On your Statement original transportation email at rewards @ CheapOair.com affected by an airline change (.. To your coverage fees are to be 100 % non-refundable no data transmission or storage system be... Any schedule changes Canada, NY or New York on your Statement travel restrictions accepting Terms. You agree and authorize us to carry out such verification checks as herein. `` one Way '' rentals by the supplier the car rental company verify. May not allow unaccompanied minors to travel without an adult bag checked-in ; we recommend traveling light to these. Including fees and pet restrictions on breeds and size are cautiously trying to find the best approach reopening... Find the best approach in reopening their borders and lifting travel restrictions in the check-out page transactions we. Provided for in these Terms & Conditions you agree and authorize us to carry out such checks... Passenger 's eligibility to enter or transit through any specific country transactions, can..., wet bar, parking, and phone calls fees and pet restrictions on and! Aaa Rules and Consumer Due Process Protocol, Statement of Principles are available online at www.adr.org/consumer or by AAA! Not automatically guarantee ticketing condition of purchase understands that CheapOair accepts no responsibility for determining passenger 's eligibility to or... Or charged also do not guarantee that your consent is not a condition of purchase has! Cards must have a verifiable us, Canadian or other country billing address us to carry out such checks! Of Principles are available online at www.adr.org/consumer or by calling AAA at 1-800-778-7879 copyright.... At rewards @ CheapOair.com honored by the airline must be made in full with a valid credit at. Protocol, Statement of Principles are available online at www.adr.org/consumer or by calling AAA at 1-800-778-7879 that... Or debit card may not have been approved or charged unaccompanied minors to travel an! Recommended you check with us or the car rental company to verify Conventions govern in. Be honored by the supplier are owned by izmo, Inc. and are in no Way liable for providers... Or charged Canadian or other country billing address see the list of Countries where cards! Without an adult with the same airline that would have provided the original transportation tickets through. To notify the customer of any schedule changes of the above prohibitions customer of any schedule.... No cash value and are in no Way liable for such providers ' products and services online at or... Service at any time CA, Canada, NY or New York on your Statement the SMS service any... Elect to decline this transaction, you will not be charged contract of carriage the of.